Safety is our priority
At Surf On Demand, safety is a foundational principle embedded in every decision we make.
Our commitment to regulatory compliance and operational integrity runs deep, ensuring every operator in our network has been thoroughly vetted is central to how we earn and maintain client trust. This applies equally to domestic Part 135 certificated operators and international carriers held to the standards of their respective civil aviation authorities.
We work closely with the FAA and globally recognized independent safety auditing bodies, including Wyvern, the National Business Aviation Association, and ARG/US, to uphold standards that go beyond the minimum, because when it comes to your safety and the safety of your guests, there is no compromise.
standards
- We work exclusively with fully certificated operators, both domestic and international.
- All U.S. operators are verified as active FAA Part 135 air carrier certificate holders in good standing.
- International operators are vetted against the certification standards of their governing civil aviation authority, including: EASA, TCCA, CAAC, AFAC, and others.
- Prior to every flight, we confirm that all operator, aircraft, and crew documentation is current, valid, and compliant with the applicable regulatory framework.
- No flight is dispatched without documented confirmation that all certifications, approvals, and operational authorizations are in order.
audit review
Their independent audits provide an additional layer of objective insight into an operator’s safety culture and operational standards.
qualification standards
Crew qualifications are reviewed as part of our standard operator vetting process, ensuring only appropriately qualified flight crews are placed in command.
Our Commitment to Industry-Leading Safety Standards
ARGUS Certified Charter Broker
This certification ensures that every flight we arrange is supported by:
- Thorough operator vetting and due diligence
- Verified safety records and compliance standards
- A commitment to transparency in every charter we coordinate
ARGUS certification is one of the most respected distinctions in private aviation, reinforcing our role as a trusted advisor in every journey we manage.
Air Charter Safety Foundation Member
Through our participation, we:
- Stay aligned with the latest safety initiatives and best practices
- Support industry-wide improvements in operational safety
- Continuously strengthen our internal standards and processes
Our involvement reflects an ongoing commitment to not only meet, but help advance, the safety expectations of private aviation.
Frequently Asked Questions
Is private jet travel safe?
We can arrange a private jet in a matter of hours. Our network of operators and aircraft means we’re rarely short on options and we work quickly to match you with the best available fit for your route and timeline.
What safety standards does Surf On Demand follow?
Surf On Demand works exclusively with FAA-certified air carriers that operate under strict federal safety regulations (Part 135 or Part 121). We partner only with operators who meet rigorous industry standards, including third-party safety audits such as ARGUS and Wyvern when available. Safety is our top priority, and every flight is vetted to ensure compliance with the highest operational and maintenance standards.
Are the aircraft inspected regularly?
Yes. All aircraft in our network are maintained according to FAA-mandated inspection programs. This includes routine inspections, scheduled maintenance, and comprehensive safety checks before and after flights. Operators must adhere to strict maintenance protocols to ensure every aircraft is in optimal condition before takeoff.
Are private jet charters regulated?
Yes. Private jet charters in the United States are regulated by the Federal Aviation Administration (FAA). Charter flights operate under Part 135 regulations, which govern pilot training, aircraft maintenance, operational procedures, and safety requirements. These standards are designed specifically for commercial charter operations and are strictly enforced.
What happens if there is a safety concern or weather issue?
Safety always comes first. If weather or operational concerns arise, flights may be delayed, rerouted, or rescheduled. Our team works proactively to communicate updates and provide the safest alternative options.
